Privacy Policy

Last updated: 1 September 2026

This Privacy Policy explains how Milo Freight Services Inc (“Milo Freight”, “we”, “us”, “our”) collects, uses and protects personal information when you visit milofreightservicesinc.com, contact us, or do business with us as a shipper, broker, carrier partner, driver or job applicant.

We are a motor carrier registered with the Federal Motor Carrier Safety Administration under USDOT number 4306964 and MC number MC-1678210, with offices at 1141 N Swift Rd, Unit 106, Addison, IL 60101, United States.

1. Information we collect

We collect only what we need to quote, move and invoice freight, and to answer you:

• Information you give us. Your name, company, email address, telephone and mobile numbers, and the contents of any message, quote request or enquiry you send us through this website, by email or by phone.
• Shipment information. Pickup and delivery addresses, contact names at those locations, commodity descriptions, weights, reference numbers and delivery paperwork such as bills of lading and proof of delivery.
• Business records. Billing addresses, payment terms, invoices and the records we are required to keep as a regulated motor carrier.
• Technical information. Standard web server data such as IP address, browser type, pages visited and the time of the visit. This is used to keep the site running and secure.

We do not knowingly collect information from children under 13, and this website is not directed at children.

2. How we use your information

• To respond to your enquiry and provide a freight quote.
• To arrange, dispatch, track, deliver and invoice shipments.
• To send operational updates about a shipment you have with us.
• To meet our legal, safety and record-keeping obligations as a motor carrier, including FMCSA requirements.
• To consider your application if you contact us about a driving position.
• To protect the site and our business against fraud and abuse.

We do not sell your personal information, and we do not rent or trade it.

3. Mobile messaging and SMS

If you give us your mobile number and check the consent box on our contact form, or reply to one of our messages, you may receive SMS text messages from Milo Freight Services Inc relating to your enquiry or your shipment.

Consent

Consent to receive text messages is always optional and is never a condition of receiving a quote, buying anything, or doing business with us. The consent checkbox on our contact form is unchecked by default; you must actively check it.

What we send

Messages are conversational and operational — replies to your enquiry, pickup and delivery updates, and paperwork requests. Message frequency varies depending on your shipment and your conversation with us.

Opting out

Reply STOP to any message at any time and we will stop texting that number. You will receive one final message confirming that you have been unsubscribed. Reply HELP for help, or contact us on (630) 360-5487 or at info@milofreightservicesinc.com.

Costs and carriers

Message and data rates may apply, depending on your mobile plan. Mobile carriers are not liable for delayed or undelivered messages.

4. When we share information

We share personal information only where it is necessary, and only with:

• Parties to your shipment — shippers, consignees, receivers and brokers who need pickup, delivery or contact details to complete the load.
• Service providers who operate our business systems, such as our email, dispatch, telephony and accounting providers. They may use the information only to provide their service to us.
• Regulators and law enforcement where we are required to do so by law, including FMCSA and state authorities, or to establish or defend legal claims.
• Insurers and professional advisers in connection with a claim or a legal matter.

As stated above, mobile opt-in data and SMS consent are never shared with anyone.

5. How long we keep it

We keep shipment and business records for as long as we are required to by law and for as long as needed to run our business, resolve disputes and enforce agreements. Enquiries that do not become business are deleted once they are no longer useful.

6. Security

This website is served over HTTPS. We use reputable business platforms with access controls and multi-factor authentication for our email and business systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your choices and rights

• You can ask us what personal information we hold about you, and ask us to correct it if it is wrong.
• You can ask us to delete information we no longer need to keep.
• You can withdraw SMS consent at any time by replying STOP.
• You can ask us to stop contacting you for non-operational reasons.

Residents of some states, including Illinois and California, may have additional rights under state law. To make any request, contact us using the details below and we will respond as required by applicable law.

8. Cookies

This site uses only what is needed to serve the pages. We do not use advertising cookies and we do not run third-party advertising trackers on this site. Fonts are loaded from Google Fonts to render the page.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed. Material changes will be posted on this page.

10. Contact us

Milo Freight Services Inc
1141 N Swift Rd, Unit 106
Addison, IL 60101, United States
Telephone: (630) 360-5487
Email: info@milofreightservicesinc.com
USDOT 4306964 · MC-1678210